Customer Care Employee Retail English-Dutch

In this special international inbound project you will be challenged with questions and requests from European customers. It is your job to answer their questions or requests in a neat and efficient way and to maintain the positive brand experience. You have to deal with telephone questions, chats and e-mail questions and you are able to communicate with customers through all channels. The working language of the project is English and Dutch. You can be deployed flexibly for a minimum of 32 hours a week and you can work daily from Monday to Sunday between 08:00-22:00.

Job profile

  • Inbound project for a leading international retailer;
  • Being able to speak and write English & Dutch fluently (other languages are a plus)
  • Combination of e-mail follow-up, chats and telephone services;
  • Challenging, customer questions incl. pre- and after sales support
  • Flexible working hours, 7 days a week from Monday to Sunday between 08:00-24:00

What you offer

  • Serious, professional and ambitious;
  • Fluent command of Dutch and English;
  • Team player who is open to various cultures;
  • Excellent computer and typing skills;
  • Switch effortlessly between multiple systems;
  • Want to get the most out of yourself and the project.

What we offer

  • An enthusiastic environment in an international team with ambition;
  • Nice and pleasant colleagues;
  • Flexible working hours, 7 days a week from Monday to Sunday between 08:00-24:00;
  • A salary of € 11,- per hour (based on 40 hours), 8% holiday allowance and holiday hours.

Are you interested?

Apply now!